Buying products via dermoventas.com is very simple. Just follow a few straightforward steps:
You may choose one of the following payment methods:Credit Card: Visa, Visa Electron, MasterCard, American Express. For what reasons may my credit card be rejected? Your credit card may be rejected for one of the following reasons: - The card may have expired. Check the ‘Valid until’ date. - It is possible you have reached or exceeded your credit limit, in which case you should consult your bank. – Some of the information you have entered may be incorrect. Make sure you have filled out all the fields correctly. Guaranteed secure payment Dermoventas does not have access to any of your credit/debit card information. Payment is processed via a secured BBVA payment gateway. All payments made by credit card use a secure server provided by the bank entrusted with the payment. This guarantees confidentiality by encrypting all personal information sent over the internet. PAYPAL: You can use this convenient, instant online payment system for your Dermoventas purchases. Cash On Delivery: In Dermoventas COD payments do not include any extra charges. You pay on reception of your order and no service commission is added. Bank transfer: If you wish, you may pay for your purchases by bank transfer. Just include your order number in the transfer information and send us a copy of the receipt to firstname.lastname@example.org. Your order will then be sent. Can I ask for Tax-free purchases? No. Tax-free purchases only apply to physical retail outlets where the customer transports the goods themselves. The total cost of your order includes taxes and delivery charges. You will be notified of the total cost when you confirm your order as well as in the order confirmation email you will receive on placement of your order. If you cancel the order before it has been sent you will be refunded using the same payment modality you used to pay for the order.
Customer satisfaction is paramount for Dermoventas. For this reason, if you are not satisfied with the product, you may return it within 14 days from the reception date. If you wish to return a product, just follow these steps:
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